IT'S MY STUPID CHEQUEBOOK!!!
The first time, I called them to send me a chequebook. They said
it would take '7 to 10 days' to mail it to me.
After 14 days of waiting, I gave up and called them again. The
customer service girl claimed that it got lost in the mail, and
they offered to send it to their Clementi branch for pickup after
'2 to 3 days'.
After one week of waiting, I gave up and called them yet again.
This time, the fella said that the previous customer service
operator DID NOT DO what I asked her to do!!!
FUCK YOU, DBS!!! ONE SIMPLE CHEQUEBOOK ALSO CANNOT DO
PROPERLY?!?!
Is their customer service operations run out of manila or
bangalore ? .....
that would explain a lot .... another good example is starhub
....